Our six step advice process has been developed using the years of experience with many clients and can be defined in the following way:
Our Process
YOUR FUTURE IS OUR BUSINESS
Out Advice Process
DISCOVERY
This is the initial meeting where we explore your needs and goals. We ask a range of searching questions and most importantly we listen to you. We will explore what it is you are seeking to achieve, determine how comfortable you are with various risk profiles and confirm which areas of financial management you are seeking to better understand. We will clarify your current financial situation, as well as other information that will be required to make appropriate recommendations.
Depending on the level and type of advice you are seeking, the Discovery Meeting will take approximately one to one and a half hours. In most cases there is no charge for this meeting, and it is at this stage we will inform you of the fees to be charged for our advice and seek your approval to proceed to the next stage.
ANALYSIS
Having gathered the relevant information at the Discovery Meeting we now research the possible scenarios and make comparisons of strategies and if necessary, find products that may provide solutions to meet your needs and goals. We also research other issues that may be relevant to your situation. If required, we also conduct research into your existing polices and investments to ensure all critical details are captured. Collating this information, we now move to the Statement of Advice stage.
STATEMENT OF ADVICE (SOA)
The SoA is the document we prepare that provides comprehensive information on the recommendations we are making to you. Amongst other things it outlines:
✓ What we are recommending
✓ Why we are making the recommendations
✓ Risks associated with the recommendations
✓ Advantages in proceeding with the recommendations
✓ The costs associated with putting the recommendations in place
✓ Product comparisons where we are recommending changes.
✓ Our recommended review timetable
PRESENTATION
At a second meeting we present to you the SoA. This can be done face to face if you are nearby one of our conveniently located offices, via an online interactive meeting or over the phone. During this meeting in consultation we review the SoA, explaining the recommendations and outcomes. We also take steps to make sure you understand the plan and benefits of our advice. We will seek your approval to proceed to the implementation stage. Alternatively, having paid for the advice, you can take the SoA for further review and consideration. There is no obligation to proceed.
IMPLEMENTATION
We will prepare the required documentation for your signing. If personal risk insurances are involved we arrange a suitable time for the telephone application. That’s right, no paper based applications to complete! Once you have completed your part we diligently work through the lodgement of the application to facilitate prompt completion. Once the recommendations have been implemented we will notify you and provide you with your personal schedule detailing what is in place.
MANAGEMENT AND REVIEW
Having implemented your plans we actively manage your portfolio working toward meeting the required objectives for which they were originally designed and provide you with the agreed updates. Because your personal situation can change it is important that the plan is reviewed regularly with you. We will have agreed on a suitable timetable for these reviews and these will be arranged as required normally on a 12 month basis.
We also provide ad hoc advice and strategy implementation with no ongoing reviews if your circumstances require this.